oakbet Privacy Policy

1 Introduction

This Privacy Policy ("Policy") applies to the oakbet platform located at oakbet.vin and all services offered through it, including sports betting, live casino, slots, and eBingo. It describes how oakbet collects, uses, stores, and protects personal information from players in the Philippines.

oakbet is committed to transparency and responsible data handling. If any part of this Policy is unclear, please contact our support team at [email protected] before using the platform.

2 Data Collection

oakbet collects personal information in the following ways:

• Registration: When you create an account, we collect your name, date of birth, email address, phone number, and residential address.
• KYC Verification: To comply with regulatory requirements and prevent fraud, we collect government-issued identification documents, which may include a copy of your ID, passport, or driver's license.
• Payment Information: We collect payment method details (such as bank account or e-wallet account information) for deposits and withdrawals. Sensitive payment data is processed through secure third-party payment providers.
• Gameplay Data: We collect information about your bets, game activity, and account balance to provide and improve the platform.
• Device & Browser Data: We automatically collect information about the device, browser, IP address, and location from which you access the platform, to enhance security and detect suspicious activity.

You are never required to provide more personal information than is necessary for account registration and verification. If oakbet requests additional information, it is always optional unless stated otherwise.

3 How We Use Your Data

oakbet uses your personal data for the following purposes:

• Account Management: To create and manage your account, process deposits and withdrawals, and handle account-related requests.
• Identity Verification: To verify your identity as part of KYC compliance and prevent fraud and illegal activity.
• Regulatory Compliance: To comply with applicable laws and regulations governing online gaming in the Philippines.
• Platform Improvement: To analyse how you use the platform and improve our services, game offerings, and user experience.
• Security & Fraud Prevention: To detect and prevent fraud, money laundering, and unauthorised account access.
• Customer Support: To respond to your inquiries and provide support services.
• Communications: To send you important account notifications, updates about promotions, and changes to our policies.

oakbet will never use your data for unsolicited marketing without your explicit consent, and will not sell your information to third parties for their own marketing purposes.

4 KYC (Know Your Customer) Verification

Know Your Customer verification is a standard part of the oakbet registration process. Before you can withdraw funds from your account, you are required to complete KYC verification.

During KYC, we collect and securely store copies of your government-issued identification. This process:

• Confirms that you are 21 or older.
• Verifies your identity matches your account registration details.
• Helps prevent fraud and illegal activity.
• Complies with anti-money laundering regulations.

Your KYC documents are encrypted and stored securely. We do not share them with third parties except when required by law enforcement or regulatory authorities.

5 Security of Your Data

oakbet employs industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmitted between your device and the oakbet platform is encrypted using SSL (Secure Sockets Layer) technology.
• Secure Storage: Personal data is stored on secure servers with restricted access, and sensitive information is encrypted at rest.
• OTP Protection: One-Time Password (OTP) verification adds an extra layer of security to sensitive account actions, such as withdrawals.
• Regular Audits: oakbet conducts regular security reviews and updates to address emerging threats.

However, no security system is completely impenetrable. If you suspect that your account or personal data has been compromised, contact support immediately at [email protected].

6 Data Sharing & Third Parties

oakbet does not sell your personal data to third parties for marketing or commercial purposes. However, we may share your information in limited circumstances:

• Payment Processors: We share payment information with trusted third-party payment processors to handle deposits and withdrawals securely.
• Legal Compliance: We may be required to disclose personal information to law enforcement, regulators, or courts when legally obligated to do so.
• Service Providers: We may share data with third-party service providers who assist us in operating the platform (e.g., hosting providers, analytics services), subject to strict confidentiality agreements.

Any third parties we work with are contractually required to maintain the confidentiality and security of your information and use it only for the purposes we have specified.

7 How Long We Keep Your Data

oakbet retains your personal data only as long as necessary to provide the platform and comply with applicable laws:

• Account registration data is retained for as long as your account is active.
• KYC verification documents are retained for the duration of your account and for a period after account closure as required by anti-money laundering regulations.
• Transaction records and gameplay data are retained for record-keeping and dispute resolution purposes, typically for a minimum of 7 years.
• If you request account deletion, we will remove your personal data within a reasonable timeframe, except where retention is required by law.

When data is no longer needed, it is securely deleted or anonymised.

8 Your Privacy Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request correction of inaccurate or incomplete personal information.
• Right to Deletion: In certain circumstances, you can request deletion of your personal data.
• Right to Withdraw Consent: If we are processing your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, contact us at [email protected] with a clear description of your request. We will respond to your request within a reasonable timeframe, and verify your identity before processing.

9 Cookies & Similar Technologies

oakbet uses cookies and similar tracking technologies to enhance your experience on the platform. These technologies help us:

• Remember your login credentials and preferences.
• Analyse how you use the platform to improve functionality.
• Detect and prevent fraudulent activity.
• Deliver personalised content and advertisements.

Most web browsers allow you to control cookies through browser settings. However, disabling cookies may limit your ability to use certain features of the platform. We do not sell cookie data to third parties for advertising purposes.

10 Children's Privacy

oakbet is not intended for individuals under 21 years of age. We do not knowingly collect or retain personal information from anyone under 21. If we become aware that personal information from someone under 21 has been collected, we will take steps to delete such information and terminate the associated account.

If you are a parent or guardian and believe your child has provided personal information to oakbet, please contact us immediately at [email protected].

11 Contact Us

If you have any questions about this Privacy Policy, concerns about your personal data, or wish to exercise your privacy rights, please contact the oakbet support team:

This Privacy Policy is effective as of June 2026. oakbet reserves the right to update this policy to reflect changes in our practices or legal requirements. You will be notified of any material changes via email or a notice on the platform.